Privacy Policy
Last updated: April 2026
At Autreino, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and business details when you register for an account or use our services. We also collect usage data, device information, and analytics through cookies and similar technologies. This helps us understand how you use Autreino and improve our platform.
How We Use Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. We may also use your information to send you marketing communications about Autreino products and features, which you can opt out of at any time.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, subject to confidentiality obligations. We may also disclose your information if required by law or to protect the rights and safety of Autreino and its users.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted in transit using TLS/SSL. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Autreino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings. See our Cookie Policy for full details on the types of cookies we use.
Your Rights
Under the Digital Personal Data Protection (DPDP) Act 2023, you have the right to access, correct, and erase your personal data. You may also withdraw consent for data processing at any time. To exercise these rights, contact us at privacy@autreino.com. We will respond to all valid requests within 30 days.
DPDP Act 2023 Compliance
Autreino is committed to compliance with India's Digital Personal Data Protection Act 2023. We process your personal data only for lawful purposes, maintain appropriate safeguards, and honor data principal rights as required under the Act. Our Data Protection Officer can be reached at dpo@autreino.com.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are provided below. If you have any grievance related to our platform, content, or data handling, you may contact our Grievance Officer who will acknowledge your complaint within 24 hours and resolve it within 15 days.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at privacy@autreino.com. You may also write to us at Autreino, Pune, Maharashtra, India. We take all privacy inquiries seriously and aim to resolve them promptly.
Grievance Officer
As required under the IT Act 2000 & IT Rules 2021
- Name:
- Aarti Vivek Shinde
- Email:
- legal@autreino.com
- Address:
- Pune, Maharashtra, India
- Response:
- Acknowledgement within 24 hours · Resolution within 15 days